Privacy Policy
At Essar Aitch, we know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change from time to time.
Essar Aitch’ Privacy Promise
Essar Aitch are dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and develop our connection with you. We only share your personal data in accordance with the Data Protection Act 1998 and other appropriate laws. You may contact Essar Aitch at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.
Consent
Your usage of the Essar Aitch website and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.
Your information
When you register on our website to purchase products, we ask for data such as your name, e-mail address, postal address, and contact details. Essar Aitch keeps a record of this information.
We keep a record of any orders you make from us so we can help to deal with any enquiries or problems you may have in the future, and also so we can ensure that any information that we send to you is appropriate.
We keep a record of any e-mail communication you send us, so we can track any problems or concerns you’ve had.
We’ll also ask you questions at registration, and from time to time by email, this will give us data that can be used to improve your experience of shopping with Essar Aitch. You’re under no obligation at all to answer these questions, they’re all optional, but they will help us communicate more effectively with you.
If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can so do by contacting us using the contact details below.
How we use your personal data
All the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalise our service. We are dedicated to using your personal data only for:
1.     Processing your orders correctly.
2.     Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
3.     Technical management of our website.
4.     Research.
5.     Providing you with information about the services we offer.
6.     Letting you know about offers and news.
How we protect data
You recognise that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment.
We do not store or process your card details ourselves, they are processed by Paypal. Please see PayPal’s privacy policy for their information on this matter.
How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
Further information
If you have questions about your personal data or our privacy policy, please contact us at essaraitchdesign@gmail.com
To see all the information we have about you, and to correct any inaccuracies, please write to us at: Bryn Pedr, Llanbedr Dyffryn Clwyd, Denbighshire, LL15 1UT
Changes to privacy policy
We reserve the right to amend our privacy policy, whilst keeping it within all appropriate legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the Essar Aitch website.
Privacy Policy updated SEPT 2015